Annual Report 2021

Improving Public Services

Complaints to the Ombudsman about public services, such as those provided by government departments, local authorities and the HSE, reached a record high in 2021.

4,004 complaints were received by the Office - a 17% increase on 2020, and the highest ever in the 38-year history of the Ombudsman.

Read the Ombudsman Annual Report 2021