Published on 29 May 2018

Ombudsman Peter Tyndall yesterday [ 28 May 2018 ] opened a new family and patient room at the Mater Hospital, Dublin.  The family room is part of the Mater’s ‘end of life’ care service and will give families who are losing a loved one a quiet, comfortable and private space where they can also stay the night.

Provision of family rooms in hospitals was one of the recommendations in the Ombudsman’s 2014 report – ‘A Good Death: a reflection on Ombudsman complaints about end of life care in Irish hospitals.’  The Ombudsman was also visiting the hospital as part of research for a follow-up report which will be issued later this year.

At the opening, the Ombudsman said:

“It is a heart-breaking experience to lose a loved one.  Most people want to spend as much time as possible with their dying family member or friend in a peaceful and private environment.  I am delighted that the Mater hospital will be providing a family room on every ward to enable this to happen.”

The Ombudsman’s 2014 report – ‘A Good Death’ is available here on the website.