Published on 13 February 2019

The Office of the Ombudsman has received a commendation from the National Adult Literacy Agency (NALA) for its online website.

This year marked the second anniversary of the event which rewards organisations that communicate clearly with the public.

There were five categories overall at the ceremony. The award was in relation to category five 'Plain English in the digital world', and the website's straightforward language for users.

The office was nominated for two categories in total. The other one being 'Best use of plain English' which corresponded with the Ombudsman Casebook, and its easy to understand English.

Speakers at the event included MC Conor Pope, CEO of NALA Inez Bailey and Declan Black on behalf of Mason Hayes & Curran.