Latest News Articles

Annual Report: Ombudsman receives highest number of complaints in 10 years

• 20 May 2020

Complaints to the Ombudsman rose by 9% to 3,664 in 2019. It is the highest number of complaints received by the Ombudsman since 2010. Ombudsman Peter Tyndall examines complaints about public services, such as those provided by government departments, local authorities and the HSE. In his annual report for 2019, the Ombudsman said his Office saw increases in complaints about almost all sectors it deals with.

• Media releases

Ombudsman says direct provision complaints show accommodation system is unsustainable

• 23 April 2020

Ombudsman Peter Tyndall has again expressed his concerns over the unsuitability of accommodation in the direct provision system. He said that the highly contagious nature of the COVID-19 virus has highlighted how unsustainable it is to have three or more people, who are not from the same family, living in the same room for a significant amount of time. The situation exists for many people in direct provision centres, and particularly for the increasing number of people living in emergency accommodation.

• Media releases

Emergency COVID-19 Payment paid to man stranded in Poland

• 20 April 2020

A man complained to the Ombudsman when he was refused the COVID-19 Pandemic Unemployment Payment. The man, who was living in Co. Kilkenny was eligible for the payment and applied online when he was stranded in Poland due to travel restrictions. In his application the man indicated that he was in Poland at the time.

• Events

Covid-19 Notice

• 20 March 2020

Due to the current public health emergency it is unavoidable and understandable that it is causing considerable disruption to the delivery of public services, as well to the work of our own Office. With this in mind, we would ask for your patience and cooperation

• Events

Covid-19 Update: Office closed to public

• 18 March 2020

• Video and Audio

Déan an tOmbudsman aighneachtaí maidir le forógra an Pháirtí

• 20 January 2020

(Ar fáil I mBéárla amháin)

Ombudsman highlights disability transport issues to Cabinet

• 9 January 2020

Ombudsman Peter Tyndall has written to the Cabinet to highlight some of the issues raised in complaints to his Office that affect people with disabilities. The Cabinet meets today in Marino, Dublin for a special meeting to discuss disability issues.

• Media releases

Peter Tyndall reappointed as Ombudsman and Information Commissioner

• 3 December 2019

We are delighted to announce that Peter Tyndall has been reappointed as Ombudsman and Information Commissioner.

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