Complaints to the Ombudsman about public services rise by 11%
Complaints from the public to Ombudsman Peter Tyndall rose by 11% in 2018.
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Complaints from the public to Ombudsman Peter Tyndall rose by 11% in 2018.
Read MoreA new guide to finding the correct Ombudsman to deal with your complaint was launched today by Ceann Comhairle, Seán Ó Fearghaíl and Rónán Ó Domhnaill, Chair of the Irish Ombudsman Network.
Read MoreNorthern Ireland Public Services Ombudsman Marie Anderson and Irish Ombudsman Peter Tyndall have signed a Memorandum of Understanding to provide for ongoing co-operation on complaints about North-South Implementation Bodies. The MoU will ensure that users of the services of these bodies, both north and south of the border, will be able to have complaints investigated efficiently by the appropriate independent Ombudsman.
Read MoreOn 15 March 2019, the ‘Principles on the Protection and Promotion of the Ombudsman Institution’, (“The Venice Principles”) were adopted by the Venice Commission. The Venice Commission is the Council of Europe’s Commission for Democracy through Law providing legal advice to its Member States
Read MoreOmbudsman Peter Tyndall has today published a report on his Office’s experience of dealing with complaints from refugees and asylum seekers living in direct provision centres in 2018.
Read MoreAn Ombudsman report into end-of-life care, ‘A Good Death’, described some of the issues raised in complaints the Ombudsman received, and the impact on dying patients and their loved ones. A ‘Progress Report’ published in 2018 highlights improvements in the provision of care as well as some areas that need further attention.
Read MoreOpening speech to celebrate the completion of 20 years in operation of the Greek Ombudsman by Peter Tyndall 20 February 2019
Read MoreThe Office of the Ombudsman has received a commendation from the National Adult Literacy Agency (NALA) for its online website.
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