Tuarascáil Bhliantúil 2013 Oifig an Ombudsman

Iarscríbhinn A: Staitisticí

TABLE 1 - Totals TABLE 2 - Numerical and Percentage Breakdown by Sector of examinable complaints received TABLE 3 - Numerical and Percentage Breakdown by complaints completed by outcome TABLE 4 - 10 Year trend of complaints received within remit TABLE 5 - Numerical and Percentage Breakdown of examinable complaints received by County

Státseirbhís

TABLE 6 - Civil Service - Numerical breakdown of examinable complaints received by Government Departments and Revenue Commissioners TABLE 6(a) - Dept of Social Protect TABLE 6(b) -Office of the Revenue Commissioners TABLE 6(c) - Dept of Agriculture, Food and the Marine TABLE 7 - Civil Service - Numerical breakdown of complaints completed by outcome

Údaráis Áitiúla

TABLE 8 - Local Authority - Numerical breakdown by Local Authority of examinable complaints received Table 8 (a) Examinable Complaints received in 2013 by Category TABLE 9 - Local Authority - Numerical breakdown of complaints completed by outcome

FSS

TABLE 10 - HSE - Health Sector examinable complaints received in 2013 by area TABLE 11 - HSE - Health Sector complaints closed in 2013 by area TABLE 12 - HSE - Health and social care complaints - examinable complaints received in 2013 by complaint category TABLE 13 - HSE - Health and social care cases closed in 2013 by complaint category TABLE 14 - HSE - Other Health Sector complaints - examinable complaints received in 2013 by complaints category TABLE 15 - HSE - Other Health Sector complaints closed in 2013 by complaint category TABLE 16 - Disability Act - examinable complaints received in 2013 by complaints category TABLE 17 - Disability Act - complaints closed in 2013 by complaint category Table 18- New Bodies - Breakdown By Body (Combined Received and Closed) Table 19- No. of complaints about New Bodies Completed in 2013