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Regional Visits

Visit to Waterford, 14 September 2017

Waterford by night

Ombudsman Peter Tyndall and staff from his office will be in the Tower Hotel, Waterford on Thursday 14 September to take complaints, and provide advice and assistance to those who have had difficulties with public services (10 am to 7pm).

The Ombudsman investigates complaints from members of the public who feel they have been unfairly treated by certain providers of public services such as:

  •  Government Departments and Offices
  • The Health Service Executive (HSE)

  • Public hospitals and health agencies providing services on behalf of the HSE

  • Nursing Homes (including private nursing homes)

  • Local Authorities

  • Third-level education bodies, such as Universities and Institutes of Technology

The Ombudsman cannot take complaints about An Garda Síochána, An Post, the Labour Court, Bord Gáis or the ESB, or private sector services such as banking, insurance or private pension schemes.

In addition you must have tried to resolve your complaint with the service provider before contacting the Ombudsman.

The Ombudsman is impartial, independent and free to use.

For further information e mail us at: ombudsman@ombudsman.ie .  Call us at Locall 1890 22 30 30  or 01 - 639 5600.