Public Consultation on the Office of the Ombudsman Strategy Statement 2022 -2024

Please Note: The Public Consultation process on the development of our Statement of Strategy is now closed. Thanks to all who provided a submission to the Ombudsman.


The Office of the Ombudsman (the Office) provides resources and shared services to the statutory bodies listed below.

  • The Office of the Information Commissioner
  • The Office of the Commissioner for Environmental Information
  • The Commission for Public Service Appointments
  • A Referendum Commission (once established)
  • The Standards in Public Office Commission

It is proposed that the Office will also be providing resources and shared services to a Protected Disclosures Office which is due to be established by the end of 2021.

The Office is currently developing its Statement of Strategy for the period 2022-2024.  This Statement of Strategy relates to the work of each of the individual offices above with the exception of the Standards in Public Office Commission which intends to produce its own strategy statement.  A reference to “the Office” includes any or all of the separate offices above.

This new Statement of Strategy will serve as a framework for our work during the next three years.  Delivery of our strategy will be through our annual business plans, which set out the actions we take to achieve our higher aims.

We are keen to obtain your views on a range of issues and have opened a public consultation process on the development of our Statement of Strategy.  Interested parties are asked to respond to a number of questions relevant to the development of the Statement of Strategy.  You can submit your views in a number of ways:


Below is a secure hyperlink which will allow you respond to the consultation. While this provides the opportunity to respond to a number of specific questions, we would also welcome any other general comments you might have.

Written response

You can make a written response to the specific questions or provide your general comments by email to
In writing to:

2022 - 2024 Strategy Consultation
Office of the Ombudsman
6 Earlsfort Terrace,
Dublin 2, D02 W773.

We intend to close the public consultation on Friday 10th September 2021.  We would be grateful if you could provide your response before then.  You can, however, contact to request a short extension to the closing date.

Disclaimer/Terms & Conditions

All submissions and comments submitted as part of this consultation process are subject to release under the Freedom of Information (FOI) Act 2014. Submissions are also subject to Data Protection legislation.  Please see our Privacy Statement regarding this public consultation

It should be noted that the Office intends to publish on each of the office websites the contents of all responses received to this consultation.  The identity of each party responding will be published unless the person is making the submission in an individual capacity and has specifically requested not to be publicly identified.  Please note, however, that even if you request not to be publicly identified, your contribution may be subject to a request for access to documents under either the Data Protection Regulations or the FOI Act.  In such cases, the request will be assessed under the provisions of the relevant legislation.

A name, email address and details of any organisation on whose behalf the submission is being made will be requested.  No other personal, confidential or commercially sensitive information should be included in your submission or observations.