The Office of the Ombudsman has put in place policies and strategies to meet its own requirements as a public body under the Disability Act 2005.

The Ombudsman is also the Information Commissioner and is a member of the Standards in Public Office Commission. The Office of the Ombudsman shares offices with the Office of the Information Commissioner and the Standards Commission.  In this section of the website, references to "the organisation" include the Office of the Ombudsman, the Office of the Information Commissioner and the Standards Commission.

Under the Disability Act 2005, the Ombudsman has a specific role to look into complaints about public bodies and others under part 3 of the Disability Act. Details of the Ombudsman's role under the Disability Act are in the Disability Act section of this website.

Requirements of the organisation under the Disability Act 2005

As a public body, the organisation must abide by sections 25, 26, 27 and 28 of the Disability Act 2005.

The organisation must make sure areas of its building(s), which are open to the public, are accessible to people with disabilities.

The organisation must make sure its mainstream public services are accessible to people with disabilities insofar as this is practical and appropriate. If necessary, the organisation must help people with disabilities to access its services. The organisation must put in place someone with the required skills to advise the public body about accessibility, where appropriate.

The organisation must appoint an Access Officer to help people with disabilities to access its services.

The organisation must make sure goods or services purchased by it are accessible to people with disabilities.

The organisation must also ensure that information is provided in an accessible format to persons with disabilities.

  • Website accessibility statement
  • Inclusion of accessibility requirements as part of procurement procedures
  • Making a complaint regarding a failure by this organisation to abide by the Disability Act 2005
  • Office of the Ombudsman accessibility initiatives
  • The Access Officer can be contacted by email at accessofficer@ombudsman.ie