Complaints clinic

Ombudsman staff will be taking complaints in person at:

Galway Citizen Information Centre (CIC)

Augustine House, St. Augustine Street, Galway, H91 Y7XH.
Phone: 0818 07 7600
From: 10.00 am to 1.00 pm and 2.00 pm to 4.00 pm

  • You must have tried to resolve your complaint with the body before contacting us. We have advice on how to do this.
  • Please bring any information with you to support your complaint such as letters, forms, or reference numbers
  • the Ombudsman cannot take complaints about consumer matters, financial products, private pensions or An Garda Síochána.

Location of Galway CIC