Citizen Information Services

PLEASE NOTE: Visits to CICs are currently suspended.

Cork, Limerick and Galway

Staff from the Office of the Ombudsman visit Citizens Information Centres in Cork, Limerick and Galway once a month to take complaints from members of the public. The times and dates are available on our website here

Other counties

Occasionally, Ombudsman staff host a ‘complaints clinic’ in a location other than Dublin, Cork, Limerick or Galway.

These visits are normally held in an easy-to-reach, central location, such as the main hotel in an area. During these visits, you can meet our staff, get information on making complaints or discuss a complaint you have made.

Staff from the Ombudsman’s office also regularly attend exhibitions such as the 50 Plus Expo in Dublin, Cork and Galway.