CIC Webinar

Resources for the CIC webinar

Welcome to the resource page for the information webinar for Citizens Information Centres: 'The Role of the Ombudsman'

Event documents

• CIC Webinar Slides (PDF)
• The Ombudsman's Casebook Winter 2020 (PDF)

To subscribe to the quarterly ''Ombudsman's Casebook', email casebook@ombudsman.ie with the Subject line 'Subscribe'

• Annual Report 2019 Summary
• Print version of Ombudsman complaint form

Factsheets

• What the Ombudsman does and how you can complain to us
• The Ombudsman and Direct Provision
• The Ombudsman and Private Nursing Homes
• The Ombudsman and education services

Booklets

• Ombudsman Offices in Ireland
• The Ombudsman and Local Authorities
• The Ombudsman and the Public Hospitals
• The Ombudsman and the Health Service Executive
• The Ombudsman and the Department of Employment Affairs and Social Protection