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Examining public service complaints in Ireland Independent, impartial and free

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We examine complaints from people who feel they have been unfairly treated by a public service provider in Ireland. We can examine complaints against most organisations that deliver public services. These include government departments, local authorities, the HSE, nursing homes and publicly funded third level education bodies.

Ombudsman Annual Report 2021

  • Highest ever amount of complaints in history of the Ombudsman. You can read the Report here.

News

Ombudsman hosts workshop on Housing and Homelessness15 July 2022Read more
Record number of complaints about public services to Ombudsman23 May 2022Read more
New video on how to complain to a public service provider29 April 2022Read more
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The Office of the Ombudsman
6 Earlsfort Terrace, Dublin 2, D02 W773.

Opening Hours: 9.15 to 5.00 Monday to Friday

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