On Friday 13 December our phone and internal IT systems will be off line. The office will be also closed to the public from 12 noon. This is to facilitate our move to 6 Earlsfort Terrace. You can still make your complaint through our website. We apologise for the inconvenience. Normal service will return on Monday 16 December.
Examining public service complaints Independent, impartial and free
We examine complaints from people who feel they have been unfairly treated by a public service provider. We can examine complaints against most organisations that deliver public services. These include government departments, local authorities, the HSE, nursing homes and publicly funded third level education bodies.