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The following are online versions of Information Leaflets which the Ombudsman has published regarding our services and the examination of complaints concerning various bodies.
What the Ombudsman does and how you can complain to us
The Ombudsman and Local Authorities
The Ombudsman and the Department of Social Protection and the Social Welfare Appeals Office
The Ombudsman and the Health Service Executive
The Ombudsman and Public Hospitals
The Ombudsman and Private Nursing Homes
The Ombusdman and Education services
The Ombudsman and Direct Provision
The Ombudsman and the Disability Act 2005
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Meet our staff and receive information on making complaints.
The 2016 Annual Report details the increasing numbers of complaints, and highlights the most significant cases of the past year.