Statement of Strategy 2010-2012

This Plan represents the fourth such review and re-setting of strategic objectives by the Office of the Ombudsman (incorporating the Offices of the Information Commissioner (OIC) and the Commissioner for Environmental Information). The Plan covers the period 2010 - 2012 and sets out a broad range of new and demanding policy and process initiatives designed to improve the effectiveness and efficiency of achieving the Office’s vision of “a public service that is open, fair, accountable and effective”.

The Statement is currently only available as a download document in pdf format. A more accessible format will be made available soon. If you have a difficulty accessing this document, please contact our Access Officer (details in Contacts section)