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2011 Media Releases

Family of Elderly Medical Card Holder to get €24,000 refund - 20th December 2011
The Ombudsman, Emily O'Reilly, has today published the report of her investigation of a complaint against the Health Service Executive (HSE) and against the Appeals Officer (Health Repayment Scheme). The complaint was made on behalf of an elderly woman who had a medical card. She had been charged for nursing home care during the period 2003 - 2004 at a time when health boards had no legal basis for imposing such charges.
Ombudsman Emily O'Reilly publishes four Investigation Reports into successfully resolved complaints - 14th November 2011
The Ombudsman, Emily O'Reilly, has today published full details of Investigation Reports into four complaints in the health and social protection areas, which she has successfully resolved.
New Health and Social Care Public Service Launched - 19th September 2011
Ombudsman Emily O'Reilly attends the launch at Dublin Castle of a joint initiative on How and Where to Complain about Heath and Social Care Services in Ireland.
Too Old to be Equal? - 25th July 2011
Department of Health's Scheme discriminates against older people. Department knew that Mobility Allowance Scheme was discriminatory for years but failed to act.
Ombudsman Annual Report 2010 - 8th June 2011
Ombudsman, Emily O'Reilly, publishes her eighth Annual Report and the twenty-seventh since the Office of the Ombudsman was established in 1984. Ombudsman strongly welcomes Government´s reforming commitment to extend the remit of the Office of the Ombudsman to all publicly funded bodies and the establishment of a new Oireachtas Committee as the formal channel of consultation and collaboration between the Oireachtas and the Ombudsman.
Developing and Optimising the Role of the Ombudsman - 3rd February 2011
The Ombudsman, Emily O'Reilly, wrote yesterday (2 February 2011) to the leaders and relevant spokespersons of the political parties represented in the outgoing Dáil with her proposals on how the Ombudsman's Office can best contribute to reform of government.