Vision, Mission and Strategic Objectives

Vision

A public service that is fair, open, accountable and effective

Mission

Through examining complaints and reviewing FOI and AIE decisions the Offices will improve standards in public administration and promote the principles of openness, fairness, accountability and effectiveness.

Strategic Objectives

• Process cases to the highest standards
• Use learning to deliver systemic change
• Engage with stakeholders to improve public services
• Develop the best team internally
• Influence  change and maximise impact